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  2. GivBax Rewards - BAL & ARDEX UK Loyalty Programme

GivBax Rewards - BAL & ARDEX UK Loyalty Programme

Getting Started
What is GivBax Rewards and how does it work?
Can anyone become a GivBax Rewards member?
How do I register for GivBax Rewards?
Does it cost anything to be a member of GivBax Rewards?
I’m a distributor and want to see how the App works, can I still register?

Earning Points
How do I earn points through GivBax Rewards?
Does it matter where I buy products from?
Does it matter when I bought the qualifying products?

Making a Claim
How do I make a claim through GivBax Rewards?
Why may a claim be rejected?
Once you redeem your points for cash how long does it take for the code to be sent?
What happens if my claim is rejected?
I have been advised that one of my receipts has been rejected. I uploaded multiple receipts around the same time – how can I find out which receipt has specifically been rejected?
One of the invoices I have uploaded is showing an incorrect value – the decimal point has moved, greatly reducing the value of that transaction. What should I do?
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Unclaimed Rewards
I received my SMS code and it’s expired. Is it possible to get a new code or add points back to my account?

Account Access & Restrictions
I’ve forgotten my password, what should I do?
Can I create a company account?
Why has my account been restricted?
Can I still use other rewards or incentive programmes from ARDEX?
I’m based in Northern Ireland. Can I still sign up to GivBax Rewards?