What happens if my claim is rejected? What happens if my claim is rejected?

What happens if my claim is rejected?

All associated accounts will be contacted to understand the situation and look for a resolution.

If you have encountered this issue and believe there has been a mistake or would like further clarity or details on the rejection reason, please email loyalty@givbaxrewards.com.

However please be aware that rejection could also incur immediate removal of eligibility and membership – temporary or permanent – depending on the reasons for rejecting your claim. ARDEX accepts no liability for refusing your participation in the membership programme membership and loss of points should this occur.

You can find the full GivBax Rewards terms and conditions here.